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Dec 13
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How to figure out your domain for authorizing Google Maps

By support@centigonsolutions.com GMaps Plugin

To publish a dashboard to your BOE, NetWeaver, Sharepoint, or other sites, you need to authorize use of Google Maps for those sites. That process completed through the Centigon Solutions…

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Nov 29
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Why is the Export Tab Missing in CSV Connector?

By support@centigonsolutions.com CSV Connector

With CSV Connector V3 released in Q4 2012, we deprecated the export tab within the CSV Connection. Instead we created a new Export Component which is located in the Other…

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Nov 28
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Why does SAP Dashboards crash when I try to use the add-on manager?

By support@centigonsolutions.com CSV Connector, Essentials Bundle, GMaps Plugin

SAP Dashboards and Xcelsius require UAC to be disabled on your computer, in order to install add-ons. Otherwise it can potentially crash Xcelsius. In newer versions of SAP Dashboards the…

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Nov 27
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Why do I need local flash player security settings to load local CSV files?

By support@centigonsolutions.com CSV Connector

In short, CSV Connector is bound by what security protocols that limit us to some extent, but also protect you from malicious software on the web where Flash is prevalent….

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Nov 26
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Why do my shapefiles show in Xcelsius preview but not on desktop?

By support@centigonsolutions.com CMaps Plugin, GMaps Plugin

If your shape files appear in preview mode but not when posting your SWF to the desktop, it is 95% of the time caused by missing local flash player security…

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Nov 26
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When I download and install the full plugin version, why does it still say trial?

By support@centigonsolutions.com CSV Connector, Essentials Bundle, GMaps Plugin

When you download and run a Centigon Solutions Plugin component off of our customer portal for CSV Connector, Essentials Bundle or GMaps Plugin, it does NOT install the XLX inside of…

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Nov 17
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How do I get a new component using the Flex 4 SDK?

By support@centigonsolutions.com CSV Connector, Essentials Bundle, GMaps Plugin

You upgraded your SAP Dashboards (Xcelsius) and then install a plugin component only to get the following error: ” The add-on component that you are importing was created with Flex…

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Nov 17
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Compatible versions of SAP Dashboards or Xcelsius for Centigon add-ons

By support@centigonsolutions.com CSV Connector, Essentials Bundle, GMaps Plugin

Centigon Solutions components are compatible with all versions of Xcelsius 2008 (after 5.3.0) and SAP BusinessObjects Dashboards and SAP Crystal Dashboard Design up until (6.0.4). The big change for SAP…

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Nov 12
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Using CSV Connector with the Connection Refresh Button

By support@centigonsolutions.com CSV Connector

CSV Connector will not work with the standard Connection refresh component in Xcelsius. This, in addition to the loading icon and loading status are not functional due to incompatibility with…

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Nov 12
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How to address a CSV Connector I/O error

By support@centigonsolutions.com CSV Connector

CSV Connector I/O error is typically caused by one of 3 issues. 1. Absence of a crossdomain.xml (when the CSV Connector is deployed to a server) 2. Missing local Flash…

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