The following is a guide for Chrome and Internet Explorer for capturing and saving browser traffic for CMaps Analytics. This is a very helpful tactic to enable the Centigon team to help troubleshoot connection issues for a variety of issues that can arise related to connectivity.
Fiddler
1. Download Fiddler (http://fiddler2.com/
2. Open Fiddler and then open your dashboard in LaunchPad (InfoView)
3. Fiddler will trace all of the requests going to Google. You will likely see the error in red where Google service is not reached.
4. In Fiddler, click “File>Capture Traffic (make sure it is unchecked)�. This will stop fidder from tracing HTTP requests
5. You can delete anything that you don’t want us to see. Please leave any traffic going to Google servers
6. Save the Fiddler session (save > all sessions).
7. Send to us.
Internet Explorer
1.When you have the dashboard open inside of SAP Dashboards
2. Inside of SAP Dashboards you can go to File>Export >HTML, it should actually generate both a SWF and HTML file into a directory of your choosing..
3. Open the HTML to launch your dashboard
4. Inside of Internet Explorer Developer tools
 It will open up the toolbar at the bottom of IE
5. Select Network Tab and then select Start Capturing
6.Refresh the browser to re-load the dashboard and you will see several requests.
7. Click on the Save icon to save an XML snapshot of the requests.
8. Clicking on this option will allow you to save a .XML file onto your desktop.
9.This is the file that you will send to Centigon
Chrome
1.When you have the dashboard open inside of SAP Dashboards
2. Inside of SAP Dashboards you can go to File>Export >HTML, it should actually generate both a SWF and HTML file into a directory of your choosing..
3. Navigate outside of Xcelsius to the windows directory you save to and open the HTML file. If you use chrome, Right click on the file and select Open With> Chrome.
1. Inside of Chrome select developer tools
It will open up the toolbar at the bottom of Chrome
2. Select Network Tab and then Press the Record icon so it appears Red (indicating it is recording).
3. Refresh the browser to re-load the dashboard and you will see several requests
4. Right click anywhere inside of the content to expose a window where you can select “Save as HAR with content�.
5. Clicking on this option will allow you to save a .HAR file onto your desktop.
6. This is the file that you will send to Centigon