CMaps Plugin is a native extension that is installed inside of SAP BusinessObjects Dashboards. CMaps Analytics does utilize cloud service providers MapBox, TomTom, and Google Maps for the purpose of providing map tiles, and optional geocoding services (converting addresses to latitude,longitude). This security guide provides detailed descriptions of all functions of the software for potential risk assessment by IT organizations.
Only a developer who is creating dashboards (runtime applications) is required to install the CMaps Analytics software directly inside of the SAP Dashboards IDE (Integrated Development Environment). Upon install a one-time registration processes is initiated where a licenses key is used to connect with Centigon Solutions license server via HTTPS to generate an authentication key. This authentication key is permanently installed on the developer’s desktop and is included in any compiled dashboard along with the source code for the maps component.
When installed into the SAP Dashboards application, CMaps Plugin is utilized as a native component and does not require additional server software (middleware or Database) installations within your private network.
Dashboard Security and CMaps Analytics
A compiled dashboard (runtime application) from SAP BusinessObjects containing CMaps Analytics component can be published directly into existing platforms like SAP BusinessObjects. As such, user access to CMaps Analytics is controlled through pre-existing access rights and roles with SAP BusinessObjects. There is no way to access or expose CMaps Analytics without initializing SAP Dashboards first
Displaying Sensitive Data
CMaps Plugin will render and visually display latitude/longitude data, data icons, tool tips, info windows, labels, polygons, lines, routes, heatmaps, and other metadata (Maps Content) that is displayed to the end user. Like any other component within a dashboard (charts, tables, etc), the Maps Content is rendered locally on the end user’s computer, secured behind your firewall and user / data security protocols.
Storage and Access of Sensitive Data
CMaps Analytics component, services, and third party services do NOT transact or persist sensitive data.
To adhere to the strictest data security policies for private, public, regulatory, and corporate standards CMaps Analytics was designed to display and process data without requirements of server-software hosted on an internal private network or public cloud. This architecture design as a “native component” typically mitigates a bulk-share of risk factors associated with transmitting and storing sensitive data.
Sharing and access to sensitive data through CMaps Analytics is typically only achieved through the support process where customers may send files containing sensitive data. As a standard operating procedure, customers files are permanently removed from email and file systems. Our support staff is also trained to advise customers the risks and process to avoid unknowingly sharing sensitive data.
Definition of Sensitive Data
Based on the following definitions, CMaps Analytics Plugin for SAP BusinessObjects is architected to NOT transmit, persisted, download, or digitally re-distribute data within the standard features provided by CMaps Plugin. The software is also designed to ensure that end users/ consumers of dashboards and sensitive data are NOT provided with loophole or mechanism to do so.
To provide a specific definition of sensitive data, we utilize common, recognized government and regulatory definitions to clearly communicate to all Centigon Solutions employees the definition and urgency to protect sensitive data.
Per Data Protection Act (DPA)
- a health record that consists of information about the physical or mental health or condition of an individual, made by or on behalf of a health professional (another term defined in the Act) in connection with the care of that individual;
- an educational record that consists of information about a pupil, which is held by a local education authority or special school (see Schedule 11 of the Act for full details); or
- an accessible public record that consists of information held by a local authority for housing or social services purposes (see Schedule 12 for full details).
Per HIPAA Definition
The following individually identifiable data elements, when combined with health information about that person, make such information protected health information (PHI):
- Telephone numbers
- Fax numbers
- Email addresses
- Social Security numbers
- Medical record numbers
- Health plan beneficiary numbers
- License plate numbers
- Full-face photographic images
- Any other unique identifying number, characteristic, code, or combination that allows identification of an individual
Secured CMaps Analytics Data Properties
At no time will CMaps Plugin transmit any data bound to the following Map Properties outside of the dashboard container:
- Series Name
- Data Insertion
- Shapefile definitions
- Icon Style or color definitions
- Source Data
Address Property Exclusion
CMaps Analytics includes a property called “Address / Location” which is capable of rendering data natively as latitude,longitude. However, if a developer connects this property to a query with addresses, CMaps Analytics is configured to geocode addressees in real-time using a geocode web service which ultimately transacts data to MapBox, TomTom, and/or Google.
As a general best practice addresses are seldom used for performance reasons because the latency to convert addresses to latitude,longitude in real time can slow down performance.
Various governing or regulatory bodies may or may not define a list of addresses as sensitive data if there is no unique or identifying information attached. However, when Addresses are considered sensitive there are options to eliminate any transmission of data:
1. Use Latitude Longitude data to define locations within the Address / Location property.
2. If no lat,long data is available, aggregate data at an administrative level to display on the map
3. Request CMaps Analytics extension with geocoding disabled (requires Latitude / Longitude)
CMaps Analytics employs a number of cloud services to further augment a dashboard end users’ exprience.
Cloud services include but are not limited to:
- Maps Tile Service- (included inside component)
- License validation (included inside component)
- Geocoding (included inside component)
- Drive time polygons (optional)
- Drive distance calculations (optional)
Maps Tile Service
The maps tile service returns the base layer maps to the component. These service requests occur automatically via HTTP(s). The only information that CMaps Plugin transacts to the MapBox, TomTom, or Google Maps Maps API during SWF runtime is a key, CentigonID, or ClientID, zoom level, pan-to location, map style (satellite, etc). The resulting data returned from the service is PNG images represent tiles that CMaps Analytics will display and align with business data on top.
CMaps Plugin uses an authentication key property to validate a component’s license. This authentication key is generated when CMaps Analytics is installed. Upon dashboard initialization, CMaps Plugin will send an authentication key to Centigon license service via HTTPS along with the component version #, and domain to ensure the license is valid. This transaction once, asynchronously with connectivity to MapBox, Google, or TomTom APIs to ensure there is never any delay in performance or interference with user experience.
CMaps Analytics connects directly to TomTom, MapBox, or Google Maps APIs. Address values are transmitting via HTTPS to the geocoding services one at a time. Only the address data contained in the Address/Location property are transacted in order.
UPDATE AS OF CMAPS PLUGIN 4.3
CMaps Analytics connects to CMapsAnalytics geocode service, which is a runtime batch geocode service for MapBox and Google Maps APIs. Address values are transmitting via HTTPS to the geocoding service, which now offers a persistence option. Common administrative areas sent to the geocoder like zip, country, state, etc, are not transacted to Google, MapBox, or TomTom. Instead CMaps Analytics geocode service will batch return the geocoding results.
Specific CMaps Properties that Use Cloud Services Listed Above
CMaps Plugin Properties that are transacted to the TomTom, MapBox and Google Maps API Services
- Addresses (Optional)- Address data property will only transact data when it is NOT latitude,longitude data. (See geocoding exception above)
- Pan-to Property- When using the pan to property, CMaps Plugin will send this single property to the TomTom server so the map can obtain the correct map tile imagery.
- Zoom Level Property- When using the zoom property, CMaps Plugin will send this single numeric value to the TomTom server so the map can obtain the correct map tile imagery based on the zoom level.
CMaps Analytics Cloud Architecture
CMaps Analytics cloud services are hosted in AWS cloud and was designed and implemented by senior, certified senior AWS professionals with 24/7 IT support and 99.9% uptime. CMaps Analytics cloud services are redundant across multiple global availability zones in Northern California and Virginia data centers. For Disaster recovery scenarios for natural or human caused system outages, additional protocols are in place to ensure the uptime and availability of CMaps Analytics components. Please contact Centigon Solutions for additional disaster recovery details.